Privacy Policy

Last updated: 15 November 2026

This policy explains how WheelGlow, operated by NEXTVIBE LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA ("we", "us"), handles personal data when you visit wheelglow.online or place an order. Contact: hello@wheelglow.online.

What we collect

• Order data: name, email address, shipping address and phone number (if you give one), and the items you order.
• Payment data: payments are handled by Stripe. We never see or store your full card number. Stripe shares with us only the payment status and limited details such as the last four digits.
• Messages: anything you send us by email.
• Technical data: basic server logs (IP address, browser type, pages requested) kept briefly by our hosting provider for security and reliability.

Why we use it

• To process and ship your order and send order and shipping updates (contract performance).
• To answer your questions and handle returns and refunds (contract performance and legitimate interest).
• To keep the site secure and to meet tax and accounting duties (legitimate interest and legal obligation).

Cookies and tracking

This website does not use advertising or analytics cookies. If that changes, we will update this page and ask for consent where required. Stripe may set cookies on its own checkout page.

Who we share data with

• Stripe for payments.
• Our supplier and shipping carriers, who receive your name, address and, if needed for delivery, phone number and email so the parcel can reach you. Orders are shipped from outside the EU, so your data can be processed in other countries, including China and the United States.
• Cloudflare for hosting and security, and our email provider for support emails.

We do not sell your personal data.

How long we keep it

Order records are kept as long as needed for accounting and tax rules (generally up to 7 years). Support emails are kept for up to 3 years.

Your rights

Depending on where you live (for example under the GDPR), you can ask us for access to, correction of, deletion of or a copy of your data, and object to or restrict some processing. Email hello@wheelglow.online and we will reply within 30 days. You can also complain to your local data protection authority.

Changes

We may update this policy and will change the date above when we do.